The Monsters ZIMOMO I Found You Vinyl Plush Doll

Shipping and Delivery

Shipping time = processing time (3-5 days) + shipping time (12-18 days)

Our estimated shipping date depends on many factors, including the destination address and how quickly we assemble and prepare the product.

If your item has not been shipped, we will process your refund as soon as you apply for a refund. If the order has been shipped, you need to return the item in good condition. We will process your refund request within 10 working days after receiving and inspecting the returned item.

Shipping

1. United States (52 out of 62 states), France, Germany, Italy, Poland, United Kingdom (4 out of 5 regions), Australia (7 out of 8 states and territories), Denmark, Singapore, Sweden, Vietnam, Malaysia, Philippines, Thailand, Spain, Belgium, Netherlands, Austria, Japan, Hungary, Portugal, Czech Republic, Slovakia, Bulgaria, South Korea, New Zealand

- Free shipping for orders over $90
Shipping usually takes 12-18 working days.

- Standard Shipping: $15
Delivery usually takes 12-18 business days.

2. Romania, Turkey, Canada, Finland, Ireland, Mexico, Croatia, Switzerland, Greece, Latvia, Lithuania, Luxembourg, Slovenia, Estonia, Brazil, Cyprus, Norway, Australia (Western Australia)

- Free shipping on orders over $15
Delivery usually takes 12-25 business days.

- Standard Shipping: $15
Delivery usually takes 12-25 business days.

3. Iceland, United Arab Emirates, Saudi Arabia, Malta, United States (Puerto Rico, Hawaii, Alaska, Guam), Colombia, Kuwait

- Free shipping on orders over $120
Delivery usually takes 15-25 business days.

- Standard Shipping: $20
Delivery usually takes 15-25 business days.

Order Tracking

Once your order is shipped, you will receive a shipping confirmation email with tracking information. Please note that it may take 48-72 hours for your tracking information to be updated on the carrier's tracking website.

You can easily track your order through our website

https://www.17track.net/zh-cn

Duties and Taxes

Once the package arrives at the destination country, we will charge all import duties and taxes, which must be paid by the recipient of the package. Since customs policies vary from country to country, we have no control over these charges. If you have any questions about customs fees, we recommend that you contact your local customs office.

US Tariff Policy

Since late April, Hypekube has adjusted its shipping strategy and significantly increased logistics costs to help US customers avoid unexpected tariffs or duties during this uncertain period. This means that all current orders can still enjoy pre-policy pricing without paying additional import taxes.

Please note: If there are any changes to tariffs, customs, or shipping methods in the future, we will notify customers in advance before these changes take effect.

As of now, all US orders are shipped normally and the recipient does not need to pay tariffs.

Need more help

If there are any delays in your tracking updates, we recommend checking the estimated delivery time. If your package takes longer than expected to arrive, please contact us. Our customer service will contact you as soon as possible.
Email: Hypekube@gmail.com